HELPFUL INFORMATION FOR OUR CONCERT
SERIES SHOWS ...
We are not responsible for tickets that are purchased
via a third party website or any ticket resellers.
Approved ticket purchases are valid through DPAO's
website, Tickets.com, phone and in person sales at
DPAO's office, or at participating Kinney Drugs
Doors / Gates open 2 hours prior to the event (subject
to change without notice).
Please have your ticket in your hand when you arrive to
the doors / gates!
• Box Office / Will Call opens
2 hours prior to the event (subject to change without
• Parking is on the field
near the venue.
• Blankets and Lawn / Bag Chairs are
permitted in the General Admission section (outdoor
shows only - we cannot guarantee you will be able to see
due to patrons standing).
• Events occur rain or shine.
Patrons will be searched (including purses and
• Concessions (food and
beverages) will be available - Photo ID is
required to purchase alcohol.
Children under the age of 5 do not need a ticket but
must sit on your lap (does not apply to the kids /
Strollers are allowed but must be put to the side or
back of the arena. They cannot be placed next to
We have a no refund / no exchange policy for all
of our events.
Venue address (Watertown Shows) is 600 William T Field
Drive / Watertown, New York 13601
There is a $5 order fee and $1 mailing fee for all
orders through our office. Online orders through
the ticketing company we use (Tickets.com) have a per
ticket fee as well as a $5 order fee and $1 mailing fee.
NOT ALLOWED INTO THE VENUE ...
Food & Beverages • Coolers • Umbrellas
Weapons (including pocket / jack knives) •
Professional Cameras (subject to change without notice)
• Video / Recording Devices • Fireworks • Bikes,
Rollerblades, and Skateboards
Phone: (315) 782-0044
*Our office is open Monday - Friday from 9 AM to 5 PM*